Barry and Dayna Hewlett have recently joined the NOVUS Glass network, bringing a shared passion for customer service and a commitment to building a trusted local auto glass repair business in Townsville.
As new business owners with a solid background in the automotive industry, Barry and Dayna sought a brand with a proven track record and strong support system which they found in NOVUS Glass. “The brand’s reputation for quality, longevity in the industry, and commitment to continuous improvement made it a natural fit,” says Barry. For them, joining NOVUS wasn’t just a business move—it was an opportunity to align with a brand they believe in and grow alongside.
Barry and Dayna are excited for the journey ahead. With their shared dedication and the support of the NOVUS network, they are focused on growing the NOVUS brand locally and delivering the high-quality service it’s known for—making a lasting impact on their community.
“We’re proud to have a network of outstanding franchisees, and Barry and Dayna are a fantastic addition. By joining Novus, they’ll have access to industry-leading systems, support, and infrastructure designed to help their business thrive. We’re excited to see the value this will bring to their operations and to support them on their growth journey,” said Jack Parkinson, General Manager of NOVUS Glass Australia.
Their new NOVUS Glass Townsville operation is a natural extension of their established window tinting business. With a solid understanding of the automotive world, transitioning into glass repair and replacement was a seamless next step. The comprehensive training and support from NOVUS have empowered them with the tools and knowledge to run a successful business while expanding their service offerings to the Townsville community.
Barry, with a lifetime of hands-on experience in the automotive field, brings technical expertise from his background in mechanical work and general repairs. Dayna, though newer to the industry, is fully embracing the customer service and administrative aspects of the business, eager to learn and grow. Together, they form a unified team, committed to providing exceptional service to every customer.
Barry and Dayna are excited for the journey ahead. With their shared dedication and the support of the NOVUS network, they are focused on growing the NOVUS brand locally and delivering the high-quality service it’s known for—making a lasting impact on their community.
“We’re proud to have a network of outstanding franchisees, and Barry and Dayna are a fantastic addition. By joining Novus, they’ll have access to industry-leading systems, support, and infrastructure designed to help their business thrive. We’re excited to see the value this will bring to their operations and to support them on their growth journey,” said Jack Parkinson, General Manager of NOVUS Glass Australia.
About NOVUS Glass
NOVUS Glass is part of Canada’s largest automotive aftermarket services network with more than 75 points of service nationwide. As a longstanding trusted brand, NOVUS customers have come to rely on the experts for their windshield repair and replacement needs. With their Repair First, Replace When Necessary® commitment, NOVUS Glass can repair more windshields with greater optical clarity and structural integrity than any other system in the industry and guarantees repairs for the life of the windshield. With more than 1,300 points of service worldwide NOVUS continues to lead the industry in glass repair and replacement. For more information, visit www.novusglass.com.
About Fix Network
Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration. Our portfolio includes Fix Auto Collision, Fix Auto Service, NOVUS® Glass, ProColor Collision, Speedy Auto Service, Speedy Glass USA, SRP Products, NOVUS® Polish, and Fix Nation Restoration. With over 2,000 points of service worldwide, Fix Network is trusted by customers and industry partners for its commitment to quality, safety, and service excellence. Rooted in entrepreneurship and innovation, we empower independent business owners to succeed with world-class support, advanced technologies, and leading-edge training. Headquartered in Canada, Fix Network continues to expand globally as the premier provider of aftermarket solutions for vehicles and property. In the United States, Mondofix Inc. has granted an exclusive license to 79411 USA LLC for the Fix Auto Collision brand.
For more information, visit www.fixnetwork.com.
Media Contacts
Ashley Touhey
Marketing and Communications Specialist
Fix Network
atouhey@fixnetwork.com
