Brian Rickard, one of the original Novus Franchisees joining in 1984, has recently finished the final touches on his Gold Coast workshop rebrand.
Originally located at unit 2/26 Spencer Road, Nerang, 4122, Brian made the decision to relocate next door to unit 1/26 Spencer Road, Nerang, 4122. As part of the rebranding and relocation he has managed to achieve far greater road visibility from the Pacific Motorway. The bold new look and ‘Show Us Your Crack’ signage installed by Hardwick Signs is also turning heads, with passers-by stopping regularly for photo opportunities.
Alongside his partner Poppy Schuback, Brian has streamlined operations at the new location by updating his booking process and introducing a new phone system from indigenous telecommunication provider Indigico. Brian stated the new systems have “taken the business into the 21st century allowing greater efficiency” and customers are saying the new store looks “Fresh and Clean”.
Ralph Marks, National Operations Manager for Novus, stated “It is great to see the new branding and location of Novus Glass Gold Coast. Brian has done a fantastic job in transforming his business both physically and operationally. I am looking forward to working with him and his team on the continued growth and development of his business”.
The new workshop still offers the same extensive range of windscreen solutions including: windscreen chip repairs, replacements and reseals, auto mirror and wiper blade replacements, headlight restoration, perspex and laminated glass for plant and equipment. They also offer a comprehensive ADAS calibration service. Novus Gold Coast also remains an authorised supplier for many fleet companies and provider for major insurance companies.
In addition to Novus Glass Gold Coast, Brian also owns a workshop at 495 Kingston Rd, Kingston, 4114 and two other mobile franchises operating throughout Redlands and Rocklea. He is supported by his team of certified glass technicians and administration staff.